Paris Counseling Center

903.785.7410

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    • Home
    • Who We Are
    • Our Services
    • Appointments
    • Resources
    • Contact Us

903.785.7410

Paris Counseling Center
  • Home
  • Who We Are
  • Our Services
  • Appointments
  • Resources
  • Contact Us

Scheduling Your First Counseling Appointment

Our Intake Process

What to Bring to Your First Appointment

Our Intake Process

When you call 903.785.7410 to schedule your first counseling appointment with one of our therapists, you should leave a voicemail with your name, cell phone number and therapist you wish to schedule with, and we will text you back to gather some information and send you our intake documents.  Once those are completed and submitted back to us, we will be in touch to get you on the schedule.   If the client is a child or adolescent, the intake session must be with the parent(s) without the child present.  


Insurance Coverage

What to Bring to Your First Appointment

Our Intake Process

Our therapists are in network with most major insurance plans including Blue Cross Blue Shield, United Healthcare, Aetna, Cigna, Texas Medicaid, Superior, Medicare Part B and others, which means we will file the claim on your behalf.   

When you provide your insurance information, we will verify your coverage and benefits to determine what you will owe, if anything, depending on your plan's copay or any deductible you have to meet.  

If your preferred therapist is not in-network with your company, you may have the option to use out-of-network benefits and be reimbursed directly by your insurance plan.  

If your employer has an Employee Assistance Program (EAP), you can call them to see if we are in-network, check your benefits and open a case.  We also have private pay rates if you do not have coverage or choose not to use it.  


What to Bring to Your First Appointment

What to Bring to Your First Appointment

What to Bring to Your First Appointment

  • Your consents and other documents will need to be completed and signed electronically prior to the first appointment.....a link to these documents and your Client Portal will be sent to you in an email when you schedule your first appointment.
  • A list of your current medications and dosages if you did not include them on your New Client Questionnaire
  • For a child or adolescent client with divorced parents, both parents must be present at the intake session or the present parent must give us a copy of the divorce decree showing ability to consent to health treatment for the child.

Our Attendance Policy

  • Your appointment time is specifically reserved for you and we require a minimum of 24 hours notice for cancellations.  You may text your therapist directly at the number provided to you, or you may leave a message on our voicemail 24 hours a day.
  • If not prohibited by your insurance company, a fee will be charged for no-shows and late cancellations which will be charged to the credit/debit card you have on file or due prior to your next appointment.

  • Following a no-show or late cancellation on the intake session or two follow-up sessions, we may close your case.  This is necessary because, unless we have adequate notice to give that slot to another client, we are unable to bill for that appointment slot but continue to pay overhead expenses for that time. 
  • Your insurance company will not pay for broken appointments.  

  • Our system has the ability to send you a text, email or phone reminder the day before your session, however we ask that you consider this a courtesy and not use it as the sole way of remembering your appointment.  You will still be responsible for any missed appointment whether or not a reminder was sent or received.  

PRIVACY POLICY

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."


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